What should I do if my account has not been activated?
If your account
has not been activated, problems may have occurred during the payment phase.
Please contact us via the contact form.
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How long will it take before I am charged and my account is activated?
The Premium Profile account will be activated immediately after the payment is processed. The amount will be charged after purchase. If payment is made by credit or debit card, the method of payment can be via a single payment for the entire amount ...
How can I renew my subscription?
We use an automatic renewal policy. This means that once the subscription period has expired, for greater convenience, your Premium membership will be automatically renewed. The subscription will be renewed automatically only upon expiry of the ...
What happens once my subscription is deactivated?
Once the Premium subscription is deactivated, you will no longer be charged. You will be able to use all the features reserved for premium users until the paid subscription period expires.
How can I deactivate my subscription?
If you deactivate your subscription, you will still be able to use the subscription already paid for. You will simply block any renewal (depending on the type of subscription purchased). You can deactivate the service subscription directly from your ...
What happens after paying?
Once the payment is made, your registration will be updated, and your subscription period will begin. The receipt of your order will be uploaded to your profile. The user who has subscribed to a Subscription plan has access to the Premium feautes of ...