How can I see the charges on my card statement?

How can I see the charges on my card statement?

The charges for the subscription plan or other packages purchased on the Site will be visible on your credit or debit card statement with the wording that it was communicated to you during the purchase process or found in the payment receipt uploaded on the site in the Purchase Receipt section or, from the payment service provider used to collect the relative amount. In case of payment from the site by credit or debit card, the method of payment can be via a single payment for the entire amount or for a portion thereof through multiple payments until the total amount of the purchased subscription is paid off. For more details, please consult the appropriate section of the Terms and Conditions.

Please bear in mind that sometimes the debit times shown on the statement may not coincide with the times of purchases made on the site, this discrepancy is due solely to technical reasons, related to the location of the bank's server managing the transaction.

If you encounter any kind of problem with the subscription, discrepancies with charges or seek clarifications, please contact customer care via the contact form.
Our operators will immediately handle your request.

To speed up the solving of problems related to your payments, before contacting your bank we invite you to contact our customer care, via the contact form.


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